Atlantic Power Washing

Customer Requirements, Terms & Conditions

Please review the following terms prior to service.

Scope of Work & Care

Atlantic Power Washing provides professional exterior cleaning services using industry-accepted methods designed to safely clean exterior surfaces.

We take reasonable precautions to protect your property during service, including but not limited to low-pressure washing techniques, proper chemical dilution, and protection of sensitive areas when applicable.

Pre-Existing Conditions

Atlantic Power Washing is not responsible for pre-existing conditions including, but not limited to:

   .  Oxidation or faded surfaces
   .  Loose or damaged siding, trim, caulking, or seals
   .  Prior improper cleaning or maintenance
   .  Water intrusion due to faulty seals or construction defects
   .  Electrical issues related to pre-existing fixture or wiring conditions

Cleaning may reveal existing wear or damage that was not previously visible.

House washing is a cleaning service, not a restoration service. While we aim to significantly improve appearance, we cannot guarantee the removal of all stains or discoloration caused by age, oxidation, or material defects.

Limitations of Cleaning

Not all stains can be removed through standard cleaning methods. These may include:

   .  Artillery fungus
   .  Paint or wood stain splatter
   .  Deep oxidation or permanent discoloration

Rust stain removal may be available at an additional cost.

Customer Responsibilities

Before service, the customer agrees to:

   .  Provide access to water as required
   .  Clear vehicles from the driveway and work areas
   .  Remove items within approximately 20 feet of areas to be cleaned
   .  Secure pets and keep children away from work areas
   .  Ensure all windows and doors are properly closed
   .  Ensure all exterior lighting and electrical fixtures are turned off prior to service
   .  Notify Atlantic Power Washing of any known leaks, loose surfaces, or areas of concern

Atlantic Power Washing is not responsible for damage caused by failure to meet these requirements.

Access & Scheduling

The customer agrees to provide exclusive access to areas covered by the estimate or proposal. Other exterior contractors should not be scheduled during the service window.

Any questions or requested changes must be communicated prior to the start of service.

Water Usage

Water usage requirements will be determined based on the scope of work. The property owner may be responsible for water usage and associated charges.

Atlantic Power Washing is not responsible for leaks or failures related to customer-supplied water connections.

Weather

Scheduling may be adjusted due to weather or conditions beyond our control. In such cases, service will be rescheduled at the next available opportunity.

Cancellation Policy

Cancellations or rescheduling requests must be made at least 24 hours in advance. Appointments canceled with less than 24 hours’ notice may be subject to a $50 service charge.

Payment

Payment is due upon completion of services unless otherwise agreed upon in writing.

We accept cash, check, and major credit cards. Online invoicing and payment options are available.

Agreement

By scheduling or authorizing services, the customer acknowledges and agrees to these terms and confirms acceptance of the property’s pre-existing condition prior to service.